Central Control Room
Partners Relationship with Leading Technology Manufacturers
TOPGRID is available to analyse the
specific requirements of your PV
plants and prepare a customized
quote and activation plan
PV plants monitoring is performed with the equipment installed on the plant or market std tools
O&M IT Systems: TASFO
• O&M service Mgmt
• Ticketing Mgmt
• Activity Planning & Tracking
• Spares parts and repair
Contract & Admin Mgmt
Knowledge, Operational Excellence, Independence and Flexibility
• Local on-site teams located at the plants
• Local Branches to be set-up to
cover geographically dispersed Plants
• Local Spare Parts Warehouse
Centralized Process Control (24/7)
• Control Room
• PV plants monitoring
• Remote restart and assistance
• On-site intervention request
• Activity Planning
• On-site Engineer activity schedule
• Spare parts availability and ordering
• Contract SLA Mgmt
• Central Technical Support
• 2° and 3° level escalation (up to OEM)
• Spare logistics and repair
Advanced O&M Service Organization Model.
TOPGRID is uniquely positioned to provide independent and specialized O&M services to utility scale PV plants and can help customers significantly improve the level of performances and returns from their PV plants
STABLE AND SUPERIOR RETURNS
TOPGRID has implemented a state-of-the-art technical service organization, organized around a central and a local layers, both supported by a specialized IT platform
Key Service Organization concepts have been derived from maintenance best practices in the Solar PV and in other industries, such as ICT, where Third Party Maintenance has been practiced since 30 years
Specialist support is continuously available also from TOPS Energy organization experts
Experienced and knowledgeable.
Specialized: O&M is our unique business.
Advanced organization and infrastructure in place.
Independent from manufacturers and EPC contractors.
Local presence to ensure proximity with any PV plant and capabilities to consistently support any PV plant portfolio.
Efficient and cost effective.
Flexible and tailored offering, with full alignment of interests with the PV plant owners.
Superior quality and dedication to full customer satisfactio.
Benefitting from experience of a certified provider of warranty services for major manufacturers of PV inverters.
Alignment of Interest
Your Strategic Partner for O&M and Support Services
Founding Values Of TopGrid
Advanced Service Delivery Model
UNDERSTANDING OF CUSTOMER NEEDS
Pure Service Approach
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