Central Control Room

  • Dedicated centre located near the plants and operating on a 365 days; 7/7, 24h.
  • Skilled resources in PV monitoring using various market tools and capability to design and implement state-of the- art monitoring systems.
  • Specialized and dedicated IT platform for O&M Process management Proven Coordination and Mgmt Methodologies
  • Activation of on-site teams with full dedication and prompt intervention capabilities
  • Specialist technical support available
  • Centrally coordinated management of spare parts stock with sophisticated internal repair lab and local warehouses


Partners Relationship with Leading Technology Manufacturers

  • Technical support staff and on-going relationship (technical escalation, training, spare parts) with the prominent technolog manufacturers
  • Certified warranty service for major PV inverter manufacturers.

TOPGRID is available to analyse the
specific requirements of your PV
plants and prepare a customized
quote and activation plan

FLEXIBLE APPROACH

Consolidated Experience

  • Knowledge of market best practice data and track records and benchmarking references available from the large portfolio of operational PV Plants under managments.
  • Access to advanced technical analysis from inverters manufacturers and from the PV Plant network, including field testing of innovative tools and components designed to improve overall PV plant performances.     
  • Analysis and implementation experience of systems and services for PV plant security and performance monitoring. 

   

Relationship Network

  • On going relationship with the leading lenders to the PV sectors and understanding of their requirements versus the O&M contract and contractor.

PV plants monitoring is performed with the equipment installed on the plant or market std tools 

O&M IT Systems: TASFO
      •  O&M service Mgmt
      •  Ticketing Mgmt

      •  Activity Planning  & Tracking

      •  Spares parts and repair
          logistics

Contract & Admin Mgmt

​Knowledge, Operational Excellence, Independence and Flexibility

Field Organization
      •  Local on-site teams located at the plants
      •  Local Branches to be set-up to  
         cover geographically dispersed Plants
      •  Local Spare Parts Warehouse

Centralized Process Control (24/7)
• Control Room
      •  PV plants monitoring
      •  Remote restart and assistance
      •  On-site intervention request
• Activity Planning
      •  On-site Engineer activity schedule
      •  Spare parts availability and ordering
      •  Contract SLA Mgmt
• Central Technical Support
      •  2° and 3° level escalation (up to OEM)
      •  Spare logistics and repair

Advanced O&M Service Organization Model.

INDEPENDENCE

TOPGRID is uniquely positioned to provide independent and specialized O&M services to utility scale PV plants and can help customers significantly improve the level of performances and returns from their PV plants

STABLE AND SUPERIOR RETURNS

TOPGRID has implemented a state-of-the-art technical service organization, organized around a central and a local layers, both supported by a specialized IT platform
Key Service Organization concepts have been derived from maintenance best practices in the Solar PV and in other industries, such as ICT, where Third Party Maintenance has been practiced since 30 years
Specialist support is continuously available also from TOPS Energy organization experts

Experienced and knowledgeable.
Specialized: O&M is our unique business.
Advanced organization and infrastructure in place.
Independent from manufacturers and EPC contractors.
Local presence to ensure proximity with any PV plant and capabilities to consistently support any PV plant portfolio.
Efficient and cost effective.
Flexible and tailored offering, with full alignment of interests with the PV plant owners.
Superior quality and dedication to full customer satisfactio.
Benefitting from experience of a certified provider of warranty services for major manufacturers of PV inverters.

Independence

  • TOPS will always act in the best interest of the plan owner 

Alignment of Interest

  • Willingness to share with the owner risks and rewards from the performance of the entrusted PV plants

Your Strategic Partner for O&M and Support Services

Control Room

Founding Values Of TopGrid​

Advanced Service Delivery Model

UNDERSTANDING OF CUSTOMER NEEDS

OPERATIONAL EXCELLENCE

Pure Service Approach

  • Scope of the services and guaranteed performances are adapted to the specific requirements of each client
  • Tailor-made service, with the ability to develop innovative new service components or tools, such as “SWAT Team” of resources and spares components in stock to promptly address the restoration of full performance of a PV plant following a disruptive intrusion